Service Delivery Policy of WeCodeFuture
We do not ship physical products. Our services are delivered either digitally or in person, depending on the nature of the service.
For digital services, the access of the deliverables will be provided via email, within 7 business days of purchase or as scheduled.
For scheduled services (e.g., consultations), you will receive confirmation of your appointment via email. It is your responsibility to ensure your availability at the agreed time.
If you do not receive your service as expected, please contact us at info@wecodefutures.com so we can resolve the issue promptly.
1. Policy Purpose
According to our company’s Service Delivery Policy, we ensure to deliver digital marketing services timely manner as per the standards and procedures.
The experts make sure that the project delivered must be consistent, high-quality, aligned with contractual obligations, and client expectations.
2. Services Covered Under This Policy
This Service Delivery policy applies to all digital marketing services provided by WeCodeFuture, including but not limited to:
- SEO (Search Engine Optimization)
- SEM (Search Engine Marketing)
- Paid Advertising
- Social Media Marketing
- Content Creation and Marketing
- Email Marketing
- Brand Strategy
- Web Development and Design
- Analytics and Reporting
3. Service Delivery Standards
- Implementation of Service: Our team initiates services only after a signed agreement and initial payment are received from the client.
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Project Delivery Timelines: We give you estimated delivery timelines at the beginning of the project.
If there is any delay from the client side, like delayed approvals, a lack of content may affect the final timeline. - Proper Communication: Our professional team will give you regular updates via email, project management tools, or scheduled meetings. So you will get 24x7 support.
- Quality Assurance or Quality Control: Before delivering the project, it undergoes a proper quality review to ensure that it meets agreed-upon specifications and standards.
- Revisions and Evaluations: WeCodeFuture regularly evaluates and refines our processes based on the service plan to enhance service quality.
4. Delivery Channels
The clients will get their services through secure, appropriate digital channels like:
- Project Management Software
- Cloud Storage (e.g., Google Drive, Dropbox)
- Client Social Media platforms (e.g., social media accounts, websites)
5. Delays and Disruptions
- Client Delays: Our Company will not be responsible if the client takes extra time to provide appropriate data, feedback, or approval.
- Company Delays: The delays that occur due to our disruptions, like technical issues, staffing, etc., will be notified immediately, and a revised timeline will be provided.
- Casualty Delay: We are not liable for delays due to events beyond our control or acts of God, such as natural disasters, government regulations, or network outages.
6. Client Obligations
For the proper execution of services, the client must have to:
- Provide on-time access to important data, systems, or tools.
- No delay in signing the agreement timelines.
- Be in touch with our experts.
- Complete the payment as per the policy.
7. Process of Dispute Resolution
In case any issues arise:
- It should be reported to the account manager immediately.
- We will try to solve issues as soon as possible(within 3-5 business days), depending on complexity.
8. Policy Updation
Our every policy gets updated at regular intervals of time to make it
up-to-date and aligned with industry best practices. About all the edits or evaluations, the clients will be notified through official email.
Contact Information
For any queries, you can contact us at:
Email:info@wecodefutures.com
Phone: +91 9540152133
Address: 536/2/62 New Madhey Ganj Daliganj Khadra 226020